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Phase 2 : Ordering, Manufacture & Delivery

Meeting the needs of a modern family

Phase 2 How to order your rooflight

Q:  I am unsure what measurements from my builders kerb to use:

A:  Architectural drawings are always a good way to understand exactly what size to order.

If unsure measure both,  internal and external size and show the thickness of the kerb.   The thickness of the kerb is less important if giving the internal size as the Aspire will fit most thicknesses.  If you are still unsure, drop us a message on our contact page.

Q:  How long will the delivery time be?:

A:  We aim to deliver stock items direct to any UK address within 15-21 working days from order.

You will receive a confirmation email from us within 48hrs of order including delivery date.

Q:  I think I have access problems to my delivery address :

A:  Please advise any restriction that would prevent an LDV 20 ft van accessing the delivery address.

If problems with access cannot be resolved the driver will aim to get as near to the property as possible. You will need to have sufficient manpower available to unload your order. It is the responsibility of the purchaser to organize how the goods will be unloaded at a property with difficult access.