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What Do Customers Really Care About ?

Meeting the needs of a modern family

What Do Customers Really Care About ?

Most companies at one time or another will ask themselves, what do customers really care about?

There are many factors that can influence the consumer decision making process.

When considering home improvements, the customer may notice their living space is not meeting the current needs of a growing family and decide adding a rooflight to an extension will meet their needs. Choosing the right supplier is an important step, the customer may decide to draw up a list of pro’s and con’s from a list of selected supplies.

Research by Salesforce*  found that 50 percent of customers will choose a new brand to shop with if a business doesn’t anticipate their needs, and as many as 70 percent of consumers report that technology is making it easier to shop elsewhere. Technology is driving another trend as well — customers expect constant availability, with three-quarters of respondents saying this is either absolutely critical or very important.

Our own experience confirms this, which is why the Aspire website is accessible 24/7 with an online ordering service, and all frequently asked questions, answered in a jargon free way.

Once you have ordered your rooflight, you will need to follow just five easy steps:

  1. Take delivery of your fully assembled rooflight
  2. Fix direct to your builders kerb
  3. Screw in place
  4. Fit Double glazed units
  5. Fix caps in place

With products arriving  partially pre assembled to enable minimum assembly on site is typically one day for two person. In no time at all you’ll be enjoying a sociable, multifunctioning, family entertaining living space that will get rid of dead spaces and dark corners.

Aspire Rooflights Limited, delivering the right solution at the right price with great quality and consistently fair and affordable prices.