Q: How do I look after my rooflight?
As far as maintenance is concerned, all glass supplied is Self clean glass, this means that every time it rains, the rain will wash debris from glass.
You will still need to have access for cleaning the aluminium bars to keep in optimum condition. The rooflight is designed to take an impact of up to 15 stone however we would not advise walking on the rooflight. The safest to access the rooflight for maintenance wold be for two people with a ladder or scaffold. Never access heights alone or if you are feeling unwell.
Q: How do I prevent scratches & discolouration?
A: Please refer to manufacturers warranty.
Q: What is your returns policy?
A: We do not accept returns that fall outside manufacturers warranty.
We do not accept returns of damaged goods as a result of misuse. We encourage full inspection of goods at point of delivery before signing delivery note. We do not accept liability for poor installation.
Q: What is the Manufacturers Warranty?
A: Rooflights come with a 5 years warranty for;
Double Glazed Sealed Units, Polyester Powder Coating, Aluminium Glazing System.